Flow of re-visit procedures

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Flow of re-visit procedures

〇Complete registration by the appointed time of doctor’s consultation
〇If you have your patient’s ID card, you can use the automatic re-visit registration machine but if you don’t, you need to complete registration at the reception desk for consultation.
〇If you have any questions, feel free to ask our staff.

At the reception desk Request a wheelchair or bed at the reception desk, if needed.
Re-visit registration machine 复诊机
nsert your patient’s ID card into the automatic re-visit registration machine and choose a medical department and a doctor.
Submit your patient’s ID card and reception sheet at the reception desk.
Please submit all the documents such as a medicine notebook, a referral letter, forms to be filled in by a doctor before consultation at the reception desk.
Medical examinations When laboratory tests are needed, you are asked to go through them before doctor’s consultation.
Doctor’s consultation Please wait until your name is called.
Completion of consultation In some cases, doctor’s consultation of another department, rehabilitation and hospitalization may be needed.
If such an instruction is given by a doctor, please feel free to ask our staff, so a nurse will guide you to the place.
Payment counter

When your name is called, please complete your payment at the payment counter.
Receive a receipt, a prescription sheet and a patient’s ID card.
Regarding payment, the following methods are available as well as cash, as of the end of May, 2019. Since they are accepted even for a small-amount payment, use them for the payment for your family member’s hospital visit and hospitalization fees as well.

  • Credit cards (VISA, JCB, Master, AMEX, Diners, Discover)
  • Transportation IC cards(Suica, Icoca, Pasmo, etc.)
  • Smartphone QR code settlement (ApplePay, Alipay, WeChatPay, LINEPay)
Pharmacy Prescription drugs are prepared in an insurance dispensing pharmacy located outside of the hospital.
Submit the prescription you have received from the hospital and receive your medicines.
※Medicines may be prepared in-house according to the direction of a doctor.


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    Tokusyokai Medical Organization, Matsunaga Hospital